Code
MER-MAR-91
Mercy ID
V-03236-01
Last
Merino
First
Maritza
DOB
06/16/1991
County
Dekalb
House
CODE DATE SERVICE INTAKE BY CONTACT MODE DATA ENTRY
MER-MAR-91 03/08/2011 Appointment J. Perez Telephone J. Manzo
MER-MAR-91 03/08/2011 Case Mgmt. J. Perez Telephone J. Manzo
MER-MAR-91 03/08/2011 Counseling J. Perez Telephone J. Manzo
MER-MAR-91 03/08/2011 Crisis Intervention J. Perez Telephone J. Manzo
MER-MAR-91 03/08/2011 Education J. Perez Telephone J. Manzo
MER-MAR-91 03/08/2011 Follow Up J. Perez Telephone J. Manzo
MER-MAR-91 03/08/2011 Information J. Perez Telephone J. Manzo
MER-MAR-91 03/02/2011 Case Mgmt. J. Perez Telephone J. Manzo
MER-MAR-91 03/02/2011 Education J. Perez Telephone J. Manzo
MER-MAR-91 03/02/2011 Follow Up J. Perez Telephone J. Manzo
MER-MAR-91 03/02/2011 Information J. Perez Telephone J. Manzo
MER-MAR-91 03/02/2011 Other J. Perez Telephone J. Manzo
MER-MAR-91 02/24/2011 Case Mgmt. J. Perez Telephone J. Manzo
MER-MAR-91 02/24/2011 Counseling J. Perez Telephone J. Manzo
MER-MAR-91 02/24/2011 Education J. Perez Telephone J. Manzo
MER-MAR-91 02/24/2011 Follow Up J. Perez Telephone J. Manzo
MER-MAR-91 02/24/2011 Information J. Perez Telephone J. Manzo
MER-MAR-91 02/24/2011 Other J. Perez Telephone J. Manzo
MER-MAR-91 02/21/2011 Case Mgmt. J. Perez Telephone J. Manzo
MER-MAR-91 02/21/2011 Counseling J. Perez Telephone J. Manzo
MER-MAR-91 02/21/2011 Education J. Perez Telephone J. Manzo
MER-MAR-91 02/21/2011 Follow Up J. Perez Telephone J. Manzo
MER-MAR-91 02/21/2011 Information J. Perez Telephone J. Manzo
MER-MAR-91 02/11/2011 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 02/11/2011 Information G. Landeros Telephone J. Manzo
MER-MAR-91 01/10/2011 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 01/07/2011 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 01/06/2011 Case Mgmt. G. Landeros Telephone J. Manzo
MER-MAR-91 01/06/2011 Counseling G. Landeros Telephone J. Manzo
MER-MAR-91 01/06/2011 Crisis Intervention G. Landeros Telephone J. Manzo
MER-MAR-91 01/06/2011 Education G. Landeros Telephone J. Manzo
MER-MAR-91 01/06/2011 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 01/06/2011 Information G. Landeros Telephone J. Manzo
MER-MAR-91 01/06/2011 Referral G. Landeros Telephone J. Manzo
MER-MAR-91 01/06/2011 Annual Return G. Landeros Telephone J. Manzo
MER-MAR-91 01/04/2011 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 12/22/2010 Follow Up J. Perez Telephone J. Manzo
MER-MAR-91 12/22/2010 Information J. Perez Telephone J. Manzo
MER-MAR-91 12/22/2010 Case Mgmt. J. Perez Face to face J. Manzo
MER-MAR-91 12/22/2010 Other J. Perez Face to face J. Manzo
MER-MAR-91 12/21/2010 Follow Up J. Perez Telephone J. Manzo
MER-MAR-91 12/21/2010 Information J. Perez Telephone J. Manzo
MER-MAR-91 12/20/2010 Follow Up J. Perez Telephone J. Manzo
MER-MAR-91 12/18/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 12/17/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 12/16/2010 Case Mgmt. G. Landeros Telephone J. Manzo
MER-MAR-91 12/16/2010 Counseling G. Landeros Telephone J. Manzo
MER-MAR-91 12/16/2010 Crisis Intervention G. Landeros Telephone J. Manzo
MER-MAR-91 12/16/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 12/16/2010 Information G. Landeros Telephone J. Manzo
MER-MAR-91 12/15/2010 Case Mgmt. G. Landeros Face to face J. Manzo
MER-MAR-91 12/15/2010 Child Care G. Landeros Face to face J. Manzo
MER-MAR-91 12/15/2010 Counseling G. Landeros Face to face J. Manzo
MER-MAR-91 12/15/2010 Crisis Intervention G. Landeros Face to face J. Manzo
MER-MAR-91 12/15/2010 Education G. Landeros Face to face J. Manzo
MER-MAR-91 12/15/2010 Family Conferring G. Landeros Face to face J. Manzo
MER-MAR-91 12/15/2010 Follow Up G. Landeros Face to face J. Manzo
MER-MAR-91 12/15/2010 Information G. Landeros Face to face J. Manzo
MER-MAR-91 12/15/2010 Legal Aid G. Landeros Face to face J. Manzo
MER-MAR-91 12/15/2010 Referral G. Landeros Face to face J. Manzo
MER-MAR-91 12/15/2010 Education J. Perez Face to face J. Manzo
MER-MAR-91 12/15/2010 Support Group J. Perez Face to face J. Manzo
MER-MAR-91 12/15/2010 Counseling J. Serrate Face to face J. Manzo
MER-MAR-91 12/15/2010 Counseling J. Serrate Face to face J. Manzo
MER-MAR-91 12/08/2010 Education J. Perez Face to face J. Manzo
MER-MAR-91 12/08/2010 Support Group J. Perez Face to face J. Manzo
MER-MAR-91 12/08/2010 Counseling Volunteer Face to face J. Manzo
MER-MAR-91 12/01/2010 Education J. Perez Face to face J. Manzo
MER-MAR-91 12/01/2010 Support Group J. Perez Face to face J. Manzo
MER-MAR-91 11/30/2010 Follow Up J. Perez Telephone J. Manzo
MER-MAR-91 11/24/2010 Education J. Perez Face to face J. Manzo
MER-MAR-91 11/24/2010 Support Group J. Perez Face to face J. Manzo
MER-MAR-91 11/24/2010 Follow Up J. Perez Face to face J. Manzo
MER-MAR-91 11/24/2010 Information J. Perez Face to face J. Manzo
MER-MAR-91 11/24/2010 Education J. Perez Telephone J. Manzo
MER-MAR-91 11/24/2010 Follow Up J. Perez Telephone J. Manzo
MER-MAR-91 11/24/2010 Information J. Perez Telephone J. Manzo
MER-MAR-91 11/24/2010 Other J. Perez Telephone J. Manzo
MER-MAR-91 11/24/2010 Education J. Perez Face to face J. Manzo
MER-MAR-91 11/24/2010 Support Group J. Perez Face to face J. Manzo
MER-MAR-91 11/23/2010 Letter Client J. Parker Face to face J. Manzo
MER-MAR-91 11/17/2010 Education J. Perez Face to face J. Manzo
MER-MAR-91 11/17/2010 Support Group J. Perez Face to face J. Manzo
MER-MAR-91 11/16/2010 Case Mgmt. G. Landeros Telephone J. Manzo
MER-MAR-91 11/16/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 11/16/2010 Information G. Landeros Telephone J. Manzo
MER-MAR-91 11/16/2010 Other G. Landeros Telephone J. Manzo
MER-MAR-91 10/27/2010 Case Mgmt. G. Landeros Face to face J. Manzo
MER-MAR-91 10/27/2010 Education G. Landeros Face to face J. Manzo
MER-MAR-91 10/27/2010 Family Conferring G. Landeros Face to face J. Manzo
MER-MAR-91 10/27/2010 Follow Up G. Landeros Face to face J. Manzo
MER-MAR-91 10/27/2010 Information G. Landeros Face to face J. Manzo
MER-MAR-91 10/27/2010 Education J. Perez Face to face J. Manzo
MER-MAR-91 10/27/2010 Support Group J. Perez Face to face J. Manzo
MER-MAR-91 10/25/2010 Appointment G. Landeros Telephone J. Manzo
MER-MAR-91 10/25/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 10/25/2010 Information G. Landeros Telephone J. Manzo
MER-MAR-91 10/20/2010 Education J. Perez Face to face J. Manzo
MER-MAR-91 10/20/2010 Support Group J. Perez Face to face J. Manzo
MER-MAR-91 10/20/2010 Counseling J. Serrate Face to face J. Manzo
MER-MAR-91 10/13/2010 Counseling J. Serrate Face to face J. Manzo
MER-MAR-91 10/13/2010 Education J. Perez Face to face J. Manzo
MER-MAR-91 10/13/2010 Support Group J. Perez Face to face J. Manzo
MER-MAR-91 10/13/2010 Counseling J. Serrate Face to face J. Manzo
MER-MAR-91 10/11/2010 Case Mgmt. G. Landeros Telephone J. Manzo
MER-MAR-91 10/11/2010 Counseling G. Landeros Telephone J. Manzo
MER-MAR-91 10/11/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 10/11/2010 Information G. Landeros Telephone J. Manzo
MER-MAR-91 10/06/2010 Case Mgmt. G. Landeros Face to face J. Manzo
MER-MAR-91 10/06/2010 Counseling G. Landeros Face to face J. Manzo
MER-MAR-91 10/06/2010 Education G. Landeros Face to face J. Manzo
MER-MAR-91 10/06/2010 Follow Up G. Landeros Face to face J. Manzo
MER-MAR-91 10/06/2010 Information G. Landeros Face to face J. Manzo
MER-MAR-91 10/06/2010 Meeting G. Landeros Face to face J. Manzo
MER-MAR-91 10/06/2010 Education G. Landeros Face to face J. Manzo
MER-MAR-91 10/06/2010 Support Group G. Landeros Face to face J. Manzo
MER-MAR-91 10/06/2010 Counseling J. Serrate Face to face J. Manzo
MER-MAR-91 10/04/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 10/01/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 09/29/2010 Education G. Landeros Face to face J. Manzo
MER-MAR-91 09/29/2010 Support Group G. Landeros Face to face J. Manzo
MER-MAR-91 09/29/2010 Case Mgmt. G. Landeros Telephone J. Manzo
MER-MAR-91 09/29/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 09/29/2010 Information G. Landeros Telephone J. Manzo
MER-MAR-91 09/28/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 09/22/2010 Education G. Landeros Face to face J. Manzo
MER-MAR-91 09/22/2010 Support Group G. Landeros Face to face J. Manzo
MER-MAR-91 09/20/2010 Case Mgmt. G. Landeros Telephone J. Manzo
MER-MAR-91 09/20/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 09/20/2010 Information G. Landeros Telephone J. Manzo
MER-MAR-91 09/15/2010 Education G. Landeros Face to face J. Manzo
MER-MAR-91 09/15/2010 Support Group G. Landeros Face to face J. Manzo
MER-MAR-91 09/10/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 09/08/2010 Education G. Landeros Face to face J. Manzo
MER-MAR-91 09/08/2010 Support Group G. Landeros Face to face J. Manzo
MER-MAR-91 08/25/2010 Case Mgmt. G. Landeros Face to face J. Manzo
MER-MAR-91 08/25/2010 Child Care G. Landeros Face to face J. Manzo
MER-MAR-91 08/25/2010 Counseling G. Landeros Face to face J. Manzo
MER-MAR-91 08/25/2010 Crisis Intervention G. Landeros Face to face J. Manzo
MER-MAR-91 08/25/2010 Education G. Landeros Face to face J. Manzo
MER-MAR-91 08/25/2010 Family Conferring G. Landeros Face to face J. Manzo
MER-MAR-91 08/25/2010 Follow Up G. Landeros Face to face J. Manzo
MER-MAR-91 08/25/2010 Information G. Landeros Face to face J. Manzo
MER-MAR-91 08/25/2010 Family Conferring J. Perilla Face to face J. Manzo
MER-MAR-91 08/25/2010 Follow Up J. Perilla Face to face J. Manzo
MER-MAR-91 08/25/2010 Meeting J. Perilla Face to face J. Manzo
MER-MAR-91 08/25/2010 Education G. Landeros Face to face J. Manzo
MER-MAR-91 08/25/2010 Support Group G. Landeros Face to face J. Manzo
MER-MAR-91 08/24/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 08/23/2010 Appointment G. Landeros Telephone J. Manzo
MER-MAR-91 08/23/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 08/23/2010 Information G. Landeros Telephone J. Manzo
MER-MAR-91 08/18/2010 Education G. Landeros Face to face J. Manzo
MER-MAR-91 08/18/2010 Support Group G. Landeros Face to face J. Manzo
MER-MAR-91 08/11/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 08/11/2010 Information G. Landeros Telephone J. Manzo
MER-MAR-91 08/04/2010 Education G. Landeros Face to face J. Manzo
MER-MAR-91 08/04/2010 Support Group G. Landeros Face to face J. Manzo
MER-MAR-91 07/26/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 07/20/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 07/16/2010 Case Mgmt. G. Landeros Telephone J. Manzo
MER-MAR-91 07/16/2010 Counseling G. Landeros Telephone J. Manzo
MER-MAR-91 07/16/2010 Crisis Intervention G. Landeros Telephone J. Manzo
MER-MAR-91 07/16/2010 Education G. Landeros Telephone J. Manzo
MER-MAR-91 07/16/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 07/16/2010 Information G. Landeros Telephone J. Manzo
MER-MAR-91 07/16/2010 Legal Aid G. Landeros Telephone J. Manzo
MER-MAR-91 07/16/2010 Referral G. Landeros Telephone J. Manzo
MER-MAR-91 07/16/2010 Housing G. Landeros Telephone J. Manzo
MER-MAR-91 07/15/2010 Case Mgmt. G. Landeros Telephone J. Manzo
MER-MAR-91 07/15/2010 Crisis Intervention G. Landeros Telephone J. Manzo
MER-MAR-91 07/15/2010 Education G. Landeros Telephone J. Manzo
MER-MAR-91 07/15/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 07/15/2010 Information G. Landeros Telephone J. Manzo
MER-MAR-91 07/15/2010 Legal Aid G. Landeros Telephone J. Manzo
MER-MAR-91 07/14/2010 Education G. Landeros Face to face J. Manzo
MER-MAR-91 07/14/2010 Support Group G. Landeros Face to face J. Manzo
MER-MAR-91 07/12/2010 Appointment G. Landeros Telephone J. Manzo
MER-MAR-91 07/12/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 07/12/2010 Information G. Landeros Telephone J. Manzo
MER-MAR-91 07/09/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 06/23/2010 Education G. Landeros Face to face J. Manzo
MER-MAR-91 06/23/2010 Support Group G. Landeros Face to face J. Manzo
MER-MAR-91 06/16/2010 Education G. Landeros Face to face J. Manzo
MER-MAR-91 06/16/2010 Support Group G. Landeros Face to face J. Manzo
MER-MAR-91 06/10/2010 Case Mgmt. G. Landeros Telephone J. Manzo
MER-MAR-91 06/10/2010 Counseling G. Landeros Telephone J. Manzo
MER-MAR-91 06/10/2010 Crisis Intervention G. Landeros Telephone J. Manzo
MER-MAR-91 06/10/2010 Education G. Landeros Telephone J. Manzo
MER-MAR-91 06/10/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 06/10/2010 Information G. Landeros Telephone J. Manzo
MER-MAR-91 06/10/2010 Legal Aid G. Landeros Telephone J. Manzo
MER-MAR-91 06/09/2010 Follow-up for corr. w/cour G. Landeros Telephone J. Manzo
MER-MAR-91 06/08/2010 Case Mgmt. G. Landeros Telephone J. Manzo
MER-MAR-91 06/08/2010 Education G. Landeros Telephone J. Manzo
MER-MAR-91 06/08/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 06/08/2010 Information G. Landeros Telephone J. Manzo
MER-MAR-91 06/08/2010 Other G. Landeros Telephone J. Manzo
MER-MAR-91 06/08/2010 Referral G. Landeros Telephone J. Manzo
MER-MAR-91 06/02/2010 Education G. Landeros Face to face J. Manzo
MER-MAR-91 06/02/2010 Support Group G. Landeros Face to face J. Manzo
MER-MAR-91 05/14/2010 Case Mgmt. G. Landeros Telephone J. Manzo
MER-MAR-91 05/14/2010 Counseling G. Landeros Telephone J. Manzo
MER-MAR-91 05/14/2010 Crisis Intervention G. Landeros Telephone J. Manzo
MER-MAR-91 05/14/2010 Education G. Landeros Telephone J. Manzo
MER-MAR-91 05/14/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 05/14/2010 Information G. Landeros Telephone J. Manzo
MER-MAR-91 05/14/2010 Legal Aid G. Landeros Telephone J. Manzo
MER-MAR-91 05/13/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 05/13/2010 Information G. Landeros Telephone J. Manzo
MER-MAR-91 05/13/2010 Other G. Landeros Telephone J. Manzo
MER-MAR-91 05/07/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 05/07/2010 Information G. Landeros Telephone J. Manzo
MER-MAR-91 05/06/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 05/06/2010 Information G. Landeros Telephone J. Manzo
MER-MAR-91 05/05/2010 Education G. Landeros Face to face J. Manzo
MER-MAR-91 05/05/2010 Support Group G. Landeros Face to face J. Manzo
MER-MAR-91 05/05/2010 Case Mgmt. G. Landeros Telephone J. Manzo
MER-MAR-91 05/05/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 05/05/2010 Information G. Landeros Telephone J. Manzo
MER-MAR-91 05/04/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 04/28/2010 Education G. Landeros Face to face J. Manzo
MER-MAR-91 04/28/2010 Support Group G. Landeros Face to face J. Manzo
MER-MAR-91 04/22/2010 Follow Up J. Perez Telephone J. Manzo
MER-MAR-91 04/22/2010 Information J. Perez Telephone J. Manzo
MER-MAR-91 04/21/2010 Case Mgmt. G. Landeros Telephone J. Manzo
MER-MAR-91 04/21/2010 Counseling G. Landeros Telephone J. Manzo
MER-MAR-91 04/21/2010 Education G. Landeros Telephone J. Manzo
MER-MAR-91 04/21/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 04/21/2010 Information G. Landeros Telephone J. Manzo
MER-MAR-91 04/20/2010 Follow Up J. Perez Telephone J. Manzo
MER-MAR-91 04/19/2010 Follow Up J. Perez Telephone J. Manzo
MER-MAR-91 04/16/2010 Follow Up J. Perez Telephone J. Manzo
MER-MAR-91 04/14/2010 Education G. Landeros Face to face J. Manzo
MER-MAR-91 04/14/2010 Support Group G. Landeros Face to face J. Manzo
MER-MAR-91 04/12/2010 Case Mgmt. G. Landeros Telephone J. Manzo
MER-MAR-91 04/12/2010 Counseling G. Landeros Telephone J. Manzo
MER-MAR-91 04/12/2010 Crisis Intervention G. Landeros Telephone J. Manzo
MER-MAR-91 04/12/2010 Education G. Landeros Telephone J. Manzo
MER-MAR-91 04/12/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 04/12/2010 Information G. Landeros Telephone J. Manzo
MER-MAR-91 04/12/2010 Legal Aid G. Landeros Telephone J. Manzo
MER-MAR-91 04/12/2010 Other G. Landeros Telephone J. Manzo
MER-MAR-91 04/12/2010 Referral G. Landeros Telephone J. Manzo
MER-MAR-91 04/07/2010 Education MR. Navas Face to face J. Manzo
MER-MAR-91 04/07/2010 Support Group MR. Navas Face to face J. Manzo
MER-MAR-91 03/31/2010 Education G. Landeros Face to face J. Manzo
MER-MAR-91 03/31/2010 Support Group G. Landeros Face to face J. Manzo
MER-MAR-91 03/24/2010 Education G. Landeros Face to face J. Manzo
MER-MAR-91 03/24/2010 Support Group G. Landeros Face to face J. Manzo
MER-MAR-91 03/22/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 03/22/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 03/10/2010 Education G. Landeros Face to face J. Manzo
MER-MAR-91 03/10/2010 Support Group G. Landeros Face to face J. Manzo
MER-MAR-91 03/03/2010 Education G. Landeros Face to face J. Manzo
MER-MAR-91 03/03/2010 Support Group G. Landeros Face to face J. Manzo
MER-MAR-91 02/24/2010 Education G. Landeros Face to face J. Manzo
MER-MAR-91 02/24/2010 Support Group G. Landeros Face to face J. Manzo
MER-MAR-91 02/17/2010 Education G. Landeros Face to face J. Manzo
MER-MAR-91 02/17/2010 Support Group G. Landeros Face to face J. Manzo
MER-MAR-91 02/10/2010 Education G. Landeros Face to face J. Manzo
MER-MAR-91 02/10/2010 Support Group G. Landeros Face to face J. Manzo
MER-MAR-91 02/10/2010 Case Mgmt. G. Landeros Face to face J. Manzo
MER-MAR-91 02/10/2010 Counseling G. Landeros Face to face J. Manzo
MER-MAR-91 02/10/2010 Education G. Landeros Face to face J. Manzo
MER-MAR-91 02/10/2010 Follow Up G. Landeros Face to face J. Manzo
MER-MAR-91 02/10/2010 Information G. Landeros Face to face J. Manzo
MER-MAR-91 02/10/2010 Entrevista G. Landeros Face to face J. Manzo
MER-MAR-91 02/10/2010 Legal Aid G. Landeros Face to face J. Manzo
MER-MAR-91 02/09/2010 Appointment G. Landeros Telephone J. Manzo
MER-MAR-91 02/09/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 01/19/2010 Intake G. Landeros Telephone J. Manzo
MER-MAR-91 01/19/2010 Appointment G. Landeros Telephone J. Manzo
MER-MAR-91 01/19/2010 Follow Up G. Landeros Telephone J. Manzo
MER-MAR-91 01/19/2010 Information G. Landeros Telephone J. Manzo